Delivery & Return
We deliver all across India. Products are generally dispatched in 7-24 days depending upon the product you have ordered. The shipping is always FREE.
Size does not fit you? No problem! We will replace shoe/dress/clothings (except Evening Dresses & Gowns) with the right size that fits you! It is easy and simple.
- Exchange has to be initiated within 3 days after receiving the order.
- How to raise a return query:
- Log into " My Account " using your username and password.
- Now in the bottom of the website, find the button Returns under "Customer Support".
- Fill a small form and submit.
- Automatic return will be initiated.
- The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly on the original packet delivered to you and can’t get damaged on the way!
- In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
- We'll send your replacement to the original delivery address. To check or update your address details, log into My Account and click ' Modify your address book ' and update (remember to click 'Save' when you're done).
- Exchange will be assigned to our respective teams once you initiate it and all the updates will come directly to your inbox. Raising a new query for the same exchange might delay the process
- The first exchange is done free of cost but the courier cost of all subsequent exchanges will be paid by the customer. A minimum amount of Rs 200 will be charged on the second exchange.
- Delivery time = Shipping + Product recieved.
Confirmation Processing Shipping Delivery
Note :- We do not have " Money Refund " Policy. Right now our policy does not allow you to exchange the product you ordered for a different product. You can change the size for a different size if the size you ordered does not fit you.